Contact Us

We are here to help

Have a question about sizing, personalisation, delivery, your order or working with BOXD FOR PETS?

Send us a message and our Sydney based team will get back to you as soon as possible.

Customer and order support

Email: info@boxdforpets.com.au

Phone: 0413 768 735

Support hours:
Monday to Friday
10:00 am-4:00 pm Sydney time

We aim to respond to enquiries within one to two business days.

Before contacting us

You may find a quick answer in our:

• Frequently Asked Questions
• Pet Towel Size Guide
• Shipping Information
• Returns and Refunds Policy

Wholesale enquiries

Pet stores, groomers, dog daycares and other pet focused businesses can submit a wholesale enquiry through our wholesale page.